Service Requests
Scan-N-Track makes service calls quick, simple, and cost-effective.
Description
Exceed your customer’s expectations by managing service requests and responding quickly with the Scan-N-Track system. Increase employee productivity and efficiency. Cut down on phone calls, voice mails, and lost requests. Keep your customers in the loop.
Collect, track, and route individual requests to your staff. Receive real-time updates by text or email. Download detailed and valuable data via Excel or API with our robust reporting feature.
Make service calls for:
- Rental properties
- Equipment repairs (computers, servers, mobile devices, etc.)
- Maintenance projects
Features
- Customize quickly and easily
- Choose optional texting
- Reap benefits with geolocation and geofencing
- Run robust reports and export via Excel
- Track equipment on the map
- Track results with the Dashboard/Portal
- Download data to your system via API
- Scan without limits
- Manage multiple locations
- Reasonable Subscription rates
- No Hardware, RFID or Chip needed
- Download the free mobile app
Instructions
The Scan-N-Track system can be fully customized to any service requests, Be it equipments, maintenance calls or similar. Instructions for use will vary by each system’s purpose. Our customer service team will gladly lead you through the setup and tracking processes.
